Question 1

My follow bot is not working?

Accepted Answer

|| During peak times, some followers may not be successfully delivered. However, only successful follows are deducted from your balance.

If your follow bot isn't working as expected, follow these troubleshooting steps to resolve the issue:

1. Check Follower Verification Settings (Priority Step)

Log in to your Twitch Creator Dashboard.
Navigate to the Follower Verification settings.
Ensure these settings are turned off. Having follower verification enabled can prevent the follow bot from functioning properly.

2. Verify Your Plan Status

Log in to your ViewBotter.com account and confirm your subscription is active.
If your plan has expired, the follow bot functionality will be disabled. Renew your subscription if necessary.

3. Restart the Bot

Restarting the bot can help resolve minor glitches or issues.
If you've recently adjusted your settings, a restart ensures the changes are applied correctly.

4. Check for Announcements

Review the Announcement Page on your dashboard for any updates or maintenance notices that might affect the bot's performance.
We use this page to inform you about system updates, changes, or known issues.

5. Contact Support

If the above steps don’t resolve the issue, our support team is ready to assist you:

Use the Live Chat feature on the website for real-time assistance.
Provide detailed information about the problem for a quicker resolution.

Free Trial Users

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Question 2

Refund Policy

Accepted Answer

At Viewbotter, we aim to ensure every user is satisfied with their experience. If you have concerns or issues with your purchase, here’s how our refund policy works:

1. Contact Support First

Before considering a chargeback, please reach out to our support team via live chat on the website.
We’re here to help and will do our best to resolve your concerns quickly and fairly.

2. Refunds for Unused Plans

Refunds are available for unused plans. If you’ve purchased a plan but haven’t used it, let us know, and we’ll work with you to issue a refund.
All refunds are subject to verification and approval by our team.

3. Why Contact Support?

Chargebacks can cause unnecessary delays and complications.
Talking to support ensures a faster, smoother resolution for both parties. We promise—we don’t bite and are here to help.

If you have any questions or concerns about refunds, start a conversation with our support team today!

Question 3

How to Use the Raids Feature on ViewBotter

Accepted Answer

Raiding is a powerful tool to boost your Twitch presence, engage with other communities, and grow your audience. With ViewBotter, your viewers will follow the raid naturally, just like a real Twitch audience, and you have full control over how they behave.

🚀 How Raids Work

When you start a raid using Twitch’s /raid command, your viewers will move to the target channel and remain there until you decide otherwise. You can update, adjust, or stop the raid at any time, just like you manage your regular viewer plan.

🔴 Important: You must be streaming for at least an hour before raiding to ensure it works properly. Twitch's systems work best when your stream has been live for a while.

📌 How to Start a Raid

The raid panel on manage plan

Open the Raid Panel – This is where you manage your raid settings and track your available raids.
Check Your Available Raids – The panel will show how many raids you have left. Need more? You can purchase additional raids anytime.
Enable Raids - Make sure the toggle is switched on.
Adjust Your Viewer & Chatbot Count – Keep these consistent with your stream’s settings for the best experience.
Use the /raid Command – In your Twitch chat, type: /raid ChannelName

(Replace "ChannelName" with the streamer you’re raiding.)
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Question 4

What is a Twitch VOD/Clip bot?

Accepted Answer

If you already know what a Twitch VOD/Clip bot is, it might be worth skipping straight to the usage docs.

A Twitch VOD & Clip bot is a way to artificially increase the view count on the VOD that saves (if you have it enabled) after your stream. The same applies for Clips, which are also generated during the stream. It's important to note that, most customers migrating from other viewer bot services are used to getting 0 views on their VOD after the stream is finished, this is because other services do not use real viewers and save costs as aggressively as possible. Any streamer with natural traffic will have their "Live Views" carry over on to the VOD, which is a way to confirm if someone is or isn't using a Twitch viewer bot.

You don't need to bot your most recent VOD

Because Viewbotter use more authentic and natural methods to avoid detection, our Twitch Viewer Bot will register as "Unique Viewers" and "Live Views" on your Twitch Dashboard, which are then carried over to the VOD - in the below screenshot, my VOD would receive roughly 2,600 views.

Viewbotter Twitch Channel Analytics/VOD Views However, here is a screenshot from one of our main competitors - as you can see, there is a very clear difference. In this screenshot, my VOD would re

Question 5

How do I set up my Twitch Chat List?

Accepted Answer

Chatlists are an important feature to the operation of the chatbot. You can use one of our default chatlists, or, you can supply your own.

We have made our chatbot quite powerful and will continue to add to it in the future.

What is a chatlist?

A chatlist is a list of sentences provided by you that the chatbot will read from and the bots will communicate in your channel whilst you stream. When you add a chatlist, you need to supply a name and optional description to help you identify lists when starting your bot. Each user may have 50 chatlsits and each chatlists may contain a max of 50,000 lines.

What are "types"?

When adding your chatlist, you must specify the "type". We have 3 available "types" for you to choose from:

Regular - The regular type is the general list you will use when you start the chatbot
Burst - The burst type is for chatlists specific to the "Burst message" feature, which lets you send bursts of messages in quick succession
Follow - The follow type is for the messages followers will use (if you're using the follower messages feature) when they follower your channel.

Message placeholders

Dynamic message placeholders are important in helping keep content fresh and dynamic. Our chatbot has a few placeholders that you can use to keep your messages from going stale. Things like "{{.StreamDuration}}" which will keep track of the current stream length. Below is a list of placeholders you can use. All placeholders are "no

Question 6

How do I set up my Twitch Chat Bot?

Accepted Answer

Our chat bot might look a bit intimidating on the outside, but it's easy to get the hang of when it's properly explained. Whenever we refer to "viewerlist", we mean the chatbot also. To populate the viewerlist, we need to have real accounts join your channel - we do this with the chatbot, but don't worry, the bot doesn't have to say anything. If you want them to remain silent and just appearing in the viewerlist, that's fine.

So lets get started.

If you're not using the chatbot and you're just using the viewerlist option, then everything is pretty simple.

Your screen might look something like this - great! In this instance, I'm intending to send 50 chat bots to my selected channel. These chat bots are not going to talk because I have not selected a chat list. With my above settings, I will get one not bot in my viewer list every 5 - 25 seconds. Each bot will join between this rate.

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